02:26What gives you hope?
From the creator
New videos DAILY: https://bigth.ink Join Big Think Edge for exclusive video lessons from top thinkers and doers: https://bigth.ink/Edge ---------------------------------------------------------------------------------- Want to motivate your team? Learn to give useful feedback. "Likability leadership expert" Michelle Tillis Lederman explains her four-step method that can make feedback conversations go smoothly and funnel toward growth. The steps are: ask, elaborate, empower, and collaborate, and Tillis Lederman explains each thoroughly in this video, as well as adding useful information about timing, tone, checking your biases, and staying action-oriented. "Feedback is not about berating somebody or punishing. You focus on the past to make a plan for the future. That’s feedback," says Lederman. Getting feedback is hard. Giving feedback can be even harder. Here’s how to do it properly and empower your team. Michelle Tillis Lederman's new books are Nail the Interview, Land the Job and The 11 Laws of Likability. ---------------------------------------------------------------------------------- MICHELLE TILLIS LEDERMAN Michelle Tillis Lederman, CSP, CPA, PCC, is a speaker, trainer, and author specializing in workplace communications and relationships. She was named one of Forbes Top 25 Networking Experts. Her new book is The Connector's Advantage: 7 Mindsets to Grow Your Influence and Impact (2019). ---------------------------------------------------------------------------
Published 2012-04-20 · Watch on YouTube ↗
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