Transgender Drivers Are Getting Kicked Off Uber's App

From the creator

Uber has revolutionized the taxi industry with its easy-to-use service, but its current features lack options for transgender drivers to identify themselves correctly, which gets some of them kicked off the app. Transgender drivers across the country are finding their accounts either temporarily or permanently suspended due to an Uber security feature that requires drivers to take a selfie to verify their identity. If the photo doesn't come back as a match to other photos on file, it will get flagged. The Uber security feature is called Real-Time ID Check. It was rolled out in September 2016 to "protect both riders and drivers." Occasionally, drivers will be prompted to pull over and take a selfie. That photo is then compared to the drivers' photo on file, using technology from Microsoft Cognitive Services. If the photo isn't a match, the driver's account is temporarily suspended while Uber "looks into the situation." » Subscribe to CNBC: http://cnb.cx/SubscribeCNBC About CNBC: From 'Wall Street' to 'Main Street' to award winning original documentaries and Reality TV series, CNBC has you covered. Experience special sneak peeks of your favorite shows, exclusive video and more. Connect with CNBC News Online Get the latest news: http://www.cnbc.com/ Find CNBC News on Facebook: http://cnb.cx/LikeCNBC Follow CNBC News on Twitter: http://cnb.cx/FollowCNBC Follow CNBC News on Google+: http://cnb.cx/PlusCNBC Follow CNBC News on Instagram: http://cnb.cx/InstagramCNBC Transgender

Published 2018-08-08 · Watch on YouTube ↗
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