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Technology20:44

Newegg's Shocking Incompetence

Gamers Nexus ↗

From the creator

Newegg sold us a motherboard that they knew was damaged. It was even labeled as such and Newegg themselves had started to RMA it, but then they blamed us for the damage. Sponsor: Get 10% off Squarespace purchases (https://geni.us/BqEpf) GN 3D Coaster Packs are now on back-order! https://store.gamersnexus.net/products/3d-coaster-pack-4-component-coasters (This amazing 4-pack of fully custom coasters that we designed and made uses high-quality materials and vibrant, PC-centric designs that you won't get anywhere else. It also supports the weeks of testing we do on content like this! Last time, stock sold out in about 36 hours. Make sure you back-order soon!) Watch our interview with Newegg (face-to-face): https://www.youtube.com/watch?v=d1R4wbuXFII Newegg responded (sort of): https://www.youtube.com/watch?v=-wECJJveifw If you missed the beginning of this story, you can find it here: https://www.youtube.com/watch?v=2fnXsmXzphI We didn’t set out to review Newegg Customer Service, but we did review NZXT’s and you can find that here: https://www.youtube.com/watch?v=iY-SEPGvqxY On the positive side, Valve impressed us with the build quality of their Steam Deck and you can see that in our teardown: https://www.youtube.com/watch?v=dlsJB3narnk Like our content? Please consider becoming our Patron to support us: http://www.patreon.com/gamersnexus TIMESTAMPS 00:00 - Newegg's Shady Practices 02:40 - How Newegg's Return Open Box Policies "Work" 05:55 - Newegg: So Bad They Earned

Published 2022-02-10 · Watch on YouTube ↗
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