Inside the Growing Pushback Against Self-Checkout Machines

From the creator

Self-checkout kiosks are a common sight at nearly every store — and so are frustrated customers having a hard time getting them to work. Now, those complaints could be leading to new legislation with Massachusetts lawmakers proposing a bill that would limit the number of self-checkout lanes at grocery stores and require a designated employee to monitor them. NBC’s Brian Cheung reports for TODAY. » Subscribe to TODAY: https://www.youtube.com/@TODAY TODAY brings you the latest headlines and expert tips on money, health and parenting. We wake up every morning to give you and your family all you need to start your day. If it matters to you, it matters to us. We are in the people business. Subscribe to our channel for exclusive TODAY archival footage & our original web series. Connect with TODAY Online! Visit TODAY's Website: https://www.today.com/ Find TODAY on Facebook: https://www.facebook.com/today Follow TODAY on Twitter: https://twitter.com/TODAYshow Follow TODAY on Instagram: https://www.instagram.com/todayshow/ » Stream TODAY All Day: https://www.today.com/allday About: TODAY All Day is a 24/7 streaming channel bringing you the top stories in news and pop culture, celebrity interviews, cooking, and more. All in one place. #selfcheckout #technology #massachusetts

Published 2025-10-24 · Watch on YouTube ↗
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